Software Support

 Get the most out of ShaysPro Tax Software with our comprehensive training resources. Access step-by-step modules, video walkthroughs, and onboarding guides designed for every experience level. Whether you’re new to the software or just need a refresher, our training ensures you and your team are always up to speed.
Coming soon: Our new training modules launch October 1st! 

Having trouble with the software or need technical help? Our support team is ready to assist you with installation, troubleshooting, updates, and any technical questions.

• Submit a support ticket directly from your dashboard
• Access our troubleshooting guides and FAQs
• Reach out via live chat or email for fast, friendly assistance

Got a tax question or need clarification on a tax-related issue? Our experienced professionals are here to help. Get guidance on tax law, compliance, filing requirements, and best practices—so you can serve your clients with confidence.

• Submit your question online or schedule a call with a tax expert
• Browse our knowledge base for answers to common tax questions

Need help with your ShaysPro account, subscription, or billing? We make account management simple and transparent.

• Update your account information or reset your password
• View invoices, payment history, and manage your subscription
• Get assistance with payment plans or billing questionsmachine learning technology to your business.